Terms of service
Last updated: July 8, 2026
Overview
This website is operated by Paddle Tailor. Throughout the site, the terms "we", "us", and "our" refer to Paddle Tailor. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service and by any policies linked from this site.
Online store terms
You may not use our products, website, previews, customization tools, or services for any unlawful or unauthorized purpose. You are responsible for making sure that artwork, photos, logos, names, and other files you submit can legally be used for your order.
Custom products and artwork
Paddle Tailor sells custom pickleball paddles, edge tape, accessories, and related products. Custom products may use artwork, photos, names, colors, layouts, or other details submitted by you. You are responsible for the accuracy of submitted files, spelling, colors, placement choices, and permissions for any artwork or intellectual property you provide.
Proofs and production
When a mockup, proof, preview, or design confirmation is provided, please review it carefully. Approval may allow production to begin. Screen colors, device displays, and material textures can differ from the finished item.
Products, availability, and pricing
Product descriptions, pricing, availability, and promotions may change without notice. We reserve the right to limit quantities, refuse orders, cancel orders, or discontinue products where appropriate.
Billing and account information
You agree to provide current, complete, and accurate purchase, billing, and shipping information. If we need to contact you about an order, we may use the contact information submitted at checkout.
Shipping and returns
Shipping timing, rates, carrier details, and delivery estimates are described in our Shipping Policy. Returns, exchanges, damaged items, refunds, and custom-product exceptions are described in our Refund Policy.
Third-party services
Our store is hosted by Shopify Inc. and may use third-party services for checkout, payment, analytics, apps, reviews, email, advertising, fulfillment, or customer support. Third-party services may have their own terms and privacy practices.
Accuracy and errors
We try to keep product information, pricing, and site content accurate, but errors, omissions, or outdated information may occur. We may correct errors and update or cancel orders affected by inaccurate information where permitted by law.
Prohibited uses
You may not use the site or services to violate laws, infringe intellectual property, upload malicious code, harass others, submit false information, scrape or abuse the site, interfere with security features, or misuse our products or services.
Intellectual property
The site design, product previews, branding, text, images, layouts, and other materials are owned by Paddle Tailor or used with permission. You retain rights you already have in artwork you submit, but you grant us the limited permission needed to create, review, manufacture, fulfill, and support your order.
Limitation of liability
To the fullest extent permitted by law, Paddle Tailor is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the site, products, customization tools, or services.
Indemnification
You agree to indemnify and hold Paddle Tailor harmless from claims arising from artwork or content you submit, your breach of these Terms, your misuse of the site or products, or your violation of another party's rights.
Governing law
These Terms of Service and any separate agreements through which we provide products or services are governed by the laws of the United States, except where local consumer laws require otherwise.
Changes to these terms
We may update these Terms of Service from time to time by posting the updated version on this page. Your continued use of the site after changes are posted means you accept the updated terms.
Contact information
Questions about these Terms of Service can be sent through our Contact Us page.